TERMS AND CONDITIONS These terms and conditions (the "Terms and Conditions") govern the use of http://supertutorsacademy.com (the "Site"). This Site is owned and operated by Super Tutors Academy Ltd.. This Site is an online and in person tutoring management system. Intellectual Property Accounts You are responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes. We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions. Sale of Goods And Services The following goods are available on our Site: PDF learning resources. We are under a legal duty to supply goods that match the description of the good(s) you order on our Site. The following services are available on our Site: Online tutoring; In Person tutoring; and In person Group tutoring. In person open plan tutoring. The services will be paid for in full when the services are ordered. These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. We are dedicated to providing you with the highest quality service. However, we understand that unforeseen situations may arise. In the event of any issues or concerns, rest assured that we are committed to addressing them diligently. Each case will be carefully reviewed and handled on an individual basis, ensuring that we work towards a satisfactory resolution that meets your needs and expectations. . Free Consultation At the end of your consultation, the following will occur: Admin will follow up to ensure you are happy with the tutor then the billing will begin. To cancel your free consultation, please follow these steps: Message your tutor and member of the admin team to inform us of the cancellation. Payments Credit Card; Debit; Cash (must be paid on the 1st of each month) Bank transfer (must be paid on the 1st of each month). If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction. Right to Cancel and Receive Reimbursement Will end 14 days from the date of purchase when you purchased digital content that was not supplied on a tangible medium; or Will end 14 days from the date of purchase when you purchased a service. To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at Info@supertutorsacademy.com. The right to cancel does not apply to: Lessons that have already taken place Lessons that are pre planned Group lesson packages Effects of Cancellation We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. This right to cancel and to reimbursement is not affected by any return or refund policy we may have. Refunds We accept refund requests for goods sold on our Site for any of the following reasons: Tuition was not a high standard; or Exceptional circumstances. Consumer Protection Law Limitation of Liability Indemnity Applicable Law Severability Changes Contact Details You can also contact us through the feedback form available on our Site. Effective Date: 12th December, 2023
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
All content published and made available on our Site is the property of Super Tutors Academy Ltd. and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
When you create an account on our Site, you agree to the following:
These Terms and Conditions govern the sale of goods and services available on our Site.
We offer the following free trial of our goods and services: free 15 minute consultation with tutors, via zoom, google meet, microsoft teams or a phone call.
We accept the following payment methods on our Site:
If you are a customer living in the United Kingdom or the Eurpoean Union you have the right to cancel your contract to purchase goods and services from us within 14 days without giving notice. The cancellation period:
If you requested the performance of services begin during the cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel this contract.
If you provide expressed consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract.
Refunds for services
Refund requests must be made within 14 days after receipt of the service.
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Julie Anne White, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Except where prohibited by law, by using this Site you indemnify and hold harmless Julie Anne White, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of the Country of Northern Ireland.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Please contact us if you have any questions or concerns. Our contact details are as follows:
07999 729744
Info@supertutorsacademy.com
26 High St, Carrickfergus BT38 7AF